Create a “category of one”

posted by Rob on 2011.09.15, under Brand Strategy, Food/Drink
09.15

20110902-083427.jpg

I heard they have the world’s number one kumquat & jalapeño juice, too.

Branding Concepts in Photos from Southeast Asia

posted by Rob on 2011.08.30, under Brand Strategy, Food/Drink, Naming
08.30

[A version of this post was first published on FutureBrand's FBlog.]

FutureBrand Singapore is a regional hub, meaning we service clients not only domestically but also in Malaysia, Indonesia, Philippines, Thailand and Vietnam. That means a fair bit of travel for most of us, although sadly it’s all too often the kind of travel that involves less time site-seeing, meeting people and getting to know local cultures and more time on planes and in airports. (And in cities like Jakarta, Manila and Bangkok, a lot of time on the ground is spent in traffic.) But even with all the running around, there’s still plenty to see, do and photograph. Here are ten photos from around Southeast Asia—mostly shot from my phone, while on the go—all demonstrating some aspect of brand strategy. Check out the slideshow first and then read more about each photo/idea below.

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What LinkedIn has that Twitter and Facebook don’t

posted by Rob on 2011.06.29, under Brand Strategy, Social Media
06.29

[This post was originally published on FutureBrand's FBlog.]

Recent IPOs from LinkedIn, Groupon and Pandora have all eyes on the “social media” industry. While that label may be useful in contrasting from more traditional brick-and-mortar businesses or the dotcom darlings of the early 2000s, it does the companies it refers to a disservice by failing to recognize diversity within the group. Facebook, Groupon, Twitter, LinkedIn—while they all allow us to connect with each other online, they are otherwise quite different businesses. (In fact, doesn’t it feel a little funny to refer to Twitter as a “business” at all?)

The success of LinkedIn is based on a simple tenet of brand strategy, and something that Facebook, Twitter and even Google mostly lack. Namely, LinkedIn has a niche.

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Comedy Central’s brand strategy is no joke

posted by Rob on 2011.04.21, under Brand Strategy, Design, Naming
04.21

[This post was originally published on FutureBrand's FBlog.]

Once upon a time, before the likes of Justin Bieber, Lady Gaga, and Katy Perry roamed (infested?) our airwaves, a startup television channel named MTV used to play music videos. And not just from 3 AM to 8 AM, as seems to be the case today. A look at MTV’s current programming schedule shows just how much has changed since “Video Killed the Radio Star.” While the focus on teenage viewers is abundantly clear—with shows like “When I was 17,” “16 and Pregnant,” and “That 70s Show”—there are few clues for unfamiliar viewers as to exactly what that big “M” stands for. In fact, MTV officially dropped the line “Music Television” from their logo last year.

I offer this MTV parable only as counter-example to

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Pizza Hut needs a time machine

posted by Rob on 2011.04.18, under Advertising, Brand Strategy, Food/Drink, Naming
04.18

Dear Pizza Hut,

The money you spent on this ad (concept, production, media) might have been better spent trying to invent a time machine to go back in time and name your restaurant something besides “Pizza Hut.” (Note: that won’t work for your China operations, since time travel has been outlawed there.) And no, dropping “Pizza” from the name now, after 50+ years, will not have the same effect. Alternatively, you could’ve spent the money trying to improve your pizza, like Domino’s did. Or you could’ve used it to run ads that focus on a strength we already associate with your brand, like pizza for families (not frat houses), or the in-restaurant dining experience (brick walls, arcade-game tables, and pitchers of icy root beer).

Because all this ad does is a) remind me that your pizza was never really that great, b) show that you’re not focused on improving the pizza, and c) make me think you probably set a similarly low bar for all this other food.

Hut’s Chicken Steak? Clearly, the naming troubles run deep.

Sincerely,

Rob

Brands rush to aid Japan by doing what they do best

posted by Rob on 2011.03.18, under Brand Strategy
03.18

[This post was originally published on FutureBrand's FBlog.]

Corporate social responsibility (CSR) is integrally linked to brand strategy. An company’s approach to CSR can differentiate it from competitors, lend credence to its purported brand promise, and strengthen the brand’s relevance and emotional currency with customers. But making sure CSR activities are “on brand” doesn’t only benefit the brand. When organizations align these initiatives with a well-defined brand, they can also give back more effectively.

In the aftermath of the tragic earthquake and tsunami in Japan last week,

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